Privacy Policy

Contact information submitted by customers

Your name, telephone number, email address and the service address where work is to be performed, submitted through our booking, consultation, callback and coupon forms.

Service and project information

The service you request, appointment length, preferred date and time, project notes, equipment details and any photographs you choose to upload of the area to be worked on.

Website usage information

Pages viewed, referring source, device and browser type, and marketing campaign parameters contained in the link you arrived on. This information is not used to identify you personally.

• To schedule, confirm, perform and follow up on the services you request.
• To contact you by phone, text message or email about your appointment.
• To prepare quotes and answer your questions.
• To keep records of work performed, invoices and warranties.
• To improve our website and services, and to meet legal obligations.

When you request service we may contact you by telephone, email or text message to confirm details, provide arrival updates and follow up after the work is complete.

Text messaging from Apex Handyman Pro Inc. is optional and requires your affirmative opt-in. Our forms offer two separate, independent checkboxes: one for marketing text messages (special offers, discounts and promotions) and one for non-marketing text messages (appointment confirmations, reminders, scheduling updates and service notifications). Neither box is checked in advance, neither is required to submit a form or book service, and providing a telephone number by itself is not consent to receive text messages. We send text messages only in the category or categories you selected.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to cancel and will receive a confirmation of your unsubscribe request, or reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website may use cookies and similar technologies, along with analytics and advertising measurement tools, to understand how visitors use the site and how well our advertising performs. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

We use reasonable administrative, technical and physical safeguards to protect the information you provide, including restricted access to customer records and encrypted transmission of form submissions. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We use trusted service providers to operate our business — for example scheduling and customer relationship software, email and text messaging platforms, website hosting, and payment processing. These providers may access information only as needed to perform services for us and are required to protect it. We do not sell your personal information.

• Decline either or both SMS opt-ins and still submit any form or book service.
• Reply STOP to any text message to stop receiving messages.
• Use the unsubscribe link in a marketing email to stop marketing emails.
• Contact us to request access to, correction of, or deletion of the information we hold about you, subject to our record-keeping obligations.

Our services are intended for adults. We do not knowingly collect information from children under 13.

Apex Handyman Pro Inc.
Phone: (347) 846-2352
Email: Info@apexhandymanpro.com
Service areas: Nassau County • Suffolk County • NYC

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “last updated” date, and it takes effect when posted.

See also our Terms & Conditions.